skip to Main Content
Why Airports Suck….

Why Airports Suck….

Business travel in my pickup is much more pleasant than enduring airports, shuttles and car rental facilities.  Submitting my travel itinerary to airline employees, shuttle drivers and counter clerks no longer works for me.

Click the below map for more details.  Dates are in my calendar – CLICK HERE.

When I did fly, I noticed a decrease in legroom, knee room and seat width.  And I’m a little guy.  Imagine what my six foot travel counterparts must endure during airline travel.  That’s why airports suck.

Our Top 3 Customer Service Training Resources

Training & Managing System

Customer Service Training & Managing System

Click above image to learn more.

Training System

Customer Service Training System

Click above image to learn more.

Contractor Value Bundle

Contractor Value Bundle

Click above image to learn more.

Based on a USA Today article, airline’s seat pitch—or the distance in inches from one seat to the same point on the seat in the next row—has decreased dramatically in economy class.

In years past, 31 or 32 inches were the absolute minimum seat pitch. Now seat pitch is tighter by anywhere from 2 to 5 inches.

All I can say is, I am glad I am driving.  If you are near any of the Interstates on my trek – let’s meet.

Take Steve's Online Courses

Call me at 610-853-9836 to schedule a site visit for employee training and consulting!

Steve Coscia

The road from professional musician to thirty-year customer service veteran to best-selling author and speaker is not a typical career path, but Steve Coscia may have started a new trend.

Coscia is one of the most widely published and quoted authorities in the customer service industry. He has published more than 200 articles, four books and a series of training DVDs. His college curriculum is taught at institutions of higher learning throughout the United States and Canada.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Back To Top