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What Will They Think of Next?

Never in my wildest dreams did I think technology could display a career retrospective in 30 seconds.  Live and learn.


Steve Coscia

The road from professional musician to thirty-year customer service veteran to best-selling author and speaker is not a typical career path, but Steve Coscia may have started a new trend.

Coscia is one of the most widely published and quoted authorities in the customer service industry. He has published more than 200 articles, four books and a series of training DVDs. His college curriculum is taught at institutions of higher learning throughout the United States and Canada.

This Post Has One Comment
  1. Wow, that was great. Now I finally know. I couldn’t help watching it over and over. I actually played with a rock star! Stay well my friend. Dave

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