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Travel And Temptation

Travel and Temptation

Business travel in my pickup truck is much more pleasant than enduring the chaos and hustle of airports and car rental facilities.  

It’s all about control.  And surrendering total control to airline employees, shuttle drivers and counter clerks came to a head earlier this year.

I have driven 4,466 miles miles throughout New England and the Midwest.

During the March HVAC Excellence conference my friend, Frank Morro, told me that he drove from New Jersey to Las Vegas.

“It’s a beautiful country,” said Frank.  “There’s nothing like seeing small towns and farms up close and personal.”

Frank’s remarks were tempting.  And he inspired me to do likewise.

Since June, I have driven 4,466 miles miles throughout New England and the Midwest.  Soon, I’ll drive to New York, then another Midwest trek and a southbound trip to Alabama with many client visits along the way.

The temptation during travel is almost always the food.

Travel and temptation…. indeed.White Castle

White Castle is uncommon in Philadelphia, so I was thrilled to find so many White Castle facilities throughout the Midwest.  Those little, soft and chewy burgers really hit the spot.

Of course, the Midwest and New England offer lots more food choices with their own regional flair.  Maine has the best fried clams and lobster.  And I enjoyed the most delicious barbecue in Louisville, Kentucky while in the Midwest.

Food is the ultimate temptation – for me anyway.

I enjoyed the most delicious barbecue in Louisville, Kentucky while in the Midwest.

Mixing the perfect blend of business and leisure activities while traveling has opened my eyes to new opportunities that were right before my eyes.Steve Coscia Website

Click the image on the right and watch the video about my upcoming travel excursions. If you are nearby any of the locations listed, then call me at 610-853-9836.

For example, I had no idea that there were so many companies who were waiting for me to come to their region.  When I announced my Northeast trip the first company owner to phone me was Carmine Iapaluccio.

“It’s about time you came to Connecticut,” said Carmine, from Carmine’s Plumbing in Danbury Connecticut. “You’re always in Atlanta, Nashville or Chicago,” he exclaimed in his heavy northeast accent.

Carmine booked me immediately for an onsite customer service seminar.

Carmine’s employees had recently attended one of my webinars, so they were excited to meet me in the flesh.  It was a fun and informative seminar and Carmine is a terrific host.

Another company who gained value during my trek was H.R Clough Inc. in Contoocook, New Hampshire.

Donna Arsenault, H.R. Clough’s General Manager said afterwards, “Our employees benefited from Steve’s training and consulting. His clear and objective insight and hands-on approach added great value to our operation.”

The H.R Clough Inc. employees submitted a pre-training report with their special needs therein.  Knowing their needs in advance helped to me customize a training and consulting curriculum.  I’d say that H.R Clough Inc. benefited mostly from the scripting and procedure guidelines that I created for them while onsite.

Our employees benefited from Steve’s training and consulting. His clear and objective insight and hands-on approach added great value to our operation.

The fall travel season is my favorite and this year’s should be the best because I will get to see the foliage from my pickup truck.  My dominant thoughts, while driving throughout the United States, involve gratitude.

I am truly grateful for the clients who put their trust in me and I am thankful to live in such a beautiful and glorious country.

God Bless America.

When you watch the website video, keep in mind that I have not selected a return route home from Alabama.  Therefore, call me if your company is anywhere between Alabama and Pennsylvania.

Steve Coscia

The road from professional musician to thirty-year customer service veteran to best-selling author and speaker is not a typical career path, but Steve Coscia may have started a new trend.

Coscia is one of the most widely published and quoted authorities in the customer service industry. He has published more than 200 articles, four books and a series of training DVDs. His college curriculum is taught at institutions of higher learning throughout the United States and Canada.

This Post Has 3 Comments
  1. You are so right, Steve! I often hear people talk about their travels to the islands, Europe, etc. but they’ve never traveled – by car – through the amazing lands of our beautiful country. My goal is to visit all 50 states…and I’ve experienced (and not just a drive-through) to more than half of them. I spend a lot of time in New England and am continuously amazed at the incredible beauty of the Maine coast. But every state has it’s special things. I love my home state of PA and I love this country. You’re right – God Bless America!!

  2. Great commentary!!! Our country us beautiful . I know we drive more and more. If Rv gas mileage was better . I would rent a RV!

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