Does Anyone Understand CRM?
I receive numerous calls from telephone company sales representatives who attempt to sell me a variety of business services. You'd think these companies were customer relationship management (CRM) experts. Sometimes they offer long distance or local services, at other times…
Happy Mother’s Day
This blog post is dedicated to mothers everywhere who do more than just nurture and coddle, because mothers also provide a keen sense of toughness. My mother was born in 1919 and her teenage years coincided with the Great…