Soft Skills & Customer Service Excellence
SHARPEN YOUR SERVICE SKILLS. These customer service videos are loaded with insightful strategies. Watch them again and again.
SHARPEN YOUR SERVICE SKILLS. These customer service videos are loaded with insightful strategies. Watch them again and again.
The question: how would you handle a difficult customer? is frequently asked. Every service and sales professional faces the same dilemma on a daily basis whether customers contact them via telephone, walk in to their establishment, or correspond in writing.…
A southbound trek begins today. Left Philadelphia at 7:00 am and I'll be in Richmond by lunchtime (if anyone near Richmond wants to meet for lunch, I am available). Clients in Virginia, North Carolina, Georgia and Florida will get…