Interview with Steve Coscia on CNBC Power Lunch. Bill Griffith asks about Steve's book, Tele-Stress. Steve Coscia conducted the customer service industry's first study on the physical and emotional manifestations of stress in the phone service environment.
Steve Coscia, customer service expert, is interviewed on Comcast CN8 Real Life program. His books, DVDs, E-Learning and Curriculum have
Interview with Steve Coscia on Fox’s Good Day New York. Steve Coscia’s customer service strategies enable companies to achieve world-class