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Workforce Development

The Personal Touch

Personal notes and letters go a long way towards conveying a special message. After a recent client assignment, a personal "thank you" letter arrived in my mailbox.  This made for a memorable experience. Watch the below 45-second video about the…

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Workforce Development

Hot Attics & Summer Heat

The summer heat has a dramatic impact on technicians who work in extreme thermal environments. It's vital to stay hydrated and eat sensibly to maintain good physical and mental health. Staying healthy and hydrated is another good soft skill for…

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Workforce Development

Hot Attics & Summer Heat

The summer heat has a dramatic impact on technicians who work in extreme thermal environments. It's vital to stay hydrated and eat sensibly to maintain good physical and mental health. Staying healthy and hydrated is another good soft skill for…

Read More
Workforce Development

Being In The Moment

Earlier this year, I learning about being in the moment while speaking at ACCA's annual conference, The IE3 Show, in Washington, D.C. My scheduled speech time was 2 pm, which is the dreaded after-lunch slot. Speeches delivered immediately after lunch…

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