The First Impression

Energize your employee meetings and training sessions with our DVD.

Twelve insightful and brief videos that are guaranteed to ignite your employee meetings and training sessions. Each video is filled with discussion starting concepts that simplify your meetings.

Training Video Topics:

1. The First Impression
2. Courtesy & Demeanor
3. Working in Bad Weather
4. Teamwork & Service
5. Fix The Thermostat
6. Soft Skills & Differentiation
7. What to Eat in Summer Heat
8. Cognitive Capture
9. Empathy & Expertise
10. Listening Skills
11. The Power of the Pause
12. Problem Containment