Instructor’s Supplemental Handbook
ISBN 9780989754064 (PDF download)
This supplemental handbook will enhance your effectiveness as an instructor and deepen the learning experience for your students. It’s based on the textbook’s (HVAC Customer Service Handbook) anecdotes.
- 8 student worksheets – each worksheet covers one textbook anecdote
- Learning outcomes and discussion questions for the instructor
- Instructional design that easy and innovative
- Lifetime license to re-use for years to come
- 20-Page Downloadable PDF file for future use