Training & Managing System
$ 697.00
Save Money! Do it Yourself! (A $2,689 Value!)
A Complete Customer Service Training System for training front-line employees.
This bundle includes:
- 5 Customer Service Handbooks
- 6 Audio Lessons
- Scripting Templates
- PowerPoint File for Classroom Instruction
- Complete Lesson Plan
- Handy Resource Reminder Cards
- 7 Training DVDs for Skill Development
- Employee Expectations
- Employee Exam (Multiple Choice Questions)
- Tele-Stress Research Report
