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Training & Managing System

$ 697.00

Save Money! Do it Yourself! (A $2,689 Value!)

A Complete Customer Service Training System for training front-line employees.

This bundle includes:

  • 5 Customer Service Handbooks
  • 6 Audio Lessons
  • Scripting Templates
  • PowerPoint File for Classroom Instruction
  • Complete Lesson Plan
  • Handy Resource Reminder Cards
  • 7 Training DVDs for Skill Development
  • Employee Expectations
  • Employee Exam (Multiple Choice Questions)
  • Tele-Stress Research Report

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