Customer Service Superiority eBook
#1 Effective Customer Service eBook
This downloadable ebook includes insightful lessons that will enhance your customer service professionalism. This eBook is based largely on Steve Coscia’s experiences as well as those of clients and seminar participants who have shared their difficulties and triumphs. Filled with wit and wisdom, this ebook will help service professionals develop the mental habits that allow them to achieve greater career success.
- The most innovative customer service strategies
- User-friendly, PDF format for ease and portability
- Five chapters, each covering insightful subject matter
- Each sub-chapter includes bulleted review reminders