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Customer Service Leadership

$ 97.00

Brand New!  This innovative DVD motivates and inspires service professionals to fulfill their role with renewed vigor and rapport.

Strategic Stress Management Practice

  • Leadership Discipline
  • From Destructive to Constructive
  • New Mindset: Renewal and Reform

Gaining Mutual Trust

  • Resolving Employee Conflict
  • When You’re the Problem: Scotoma
  • Perspective and Objectivity
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