Customer Service E-Bundle
Load these audio files onto your employees Smartphone.
7 Downloadable Files for your PC, iPod or Laptop. Innovative and insightful ideas for today’s fast-paced service environment. Take these educational files with you wherever you go.
This bundle includes:
Service Excellence E-Book (60 Pages)
6 Mp3 Audio Files
- Building Rapport with Customers
- Dreaded Morning Customer Calls
- Paying Attention to Details
- Upselling to Boost Revenue
- Averting the Service Placebo
- Stable Problem Solving Strategy