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Piano, Pace And Synergy

Piano, Pace and Synergy

Evan is a young man who handles my company’s video projects.  He is creative and resourceful.
When I had a crazy idea about using a piano to teach customer service behaviors, Evan said “Let’s do it.”
Within a few minutes, I wrote a brief script and then Evan did his magic.

New instructional design ideas are often a result of good synergy among creative folks like Evan and I.

Allowing the creative folks in our midst to do what they do best is a terrific way to maximize their strengths.

Synergy is the creation of a whole that is greater than the sum of its parts.

When creative people put their heads together almost anything can happen.

Our Top 3 Customer Service Training Resources

Training & Managing System

Customer Service Training & Managing System

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Training System

Customer Service Training System

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Contractor Value Bundle

Contractor Value Bundle

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Where Am I Going Next?

Call me at 610-853-9836 to schedule a site visit for employee training and consulting!

Steve Coscia

The road from professional musician to thirty-year customer service veteran to best-selling author and speaker is not a typical career path, but Steve Coscia may have started a new trend.

Coscia is one of the most widely published and quoted authorities in the customer service industry. He has published more than 200 articles, four books and a series of training DVDs. His college curriculum is taught at institutions of higher learning throughout the United States and Canada.

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