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On The Road Again

On The Road Again

A southbound trek begins today.  

Left Philadelphia at 7:00 am and I’ll be in Richmond by lunchtime (if anyone near Richmond wants to meet for lunch, I am available).

Clients in Virginia, North Carolina, Georgia and Florida will get hands on training and consulting during the next two weeks. Yes, I am on the road again.

A series of videos were created to get the word out.  See the North Carolina video below. 

 Smart companies phoned or sent e-mails to book dates.

Can’t think of a better way to start 2015.

Future trek blogs will feature photos and stories about wonderful clients and good food.


P.S. In case you’re wondering, I did bring a portable piano along so I can practice in hotels (with headphones).

Steve Coscia

The road from professional musician to thirty-year customer service veteran to best-selling author and speaker is not a typical career path, but Steve Coscia may have started a new trend.

Coscia is one of the most widely published and quoted authorities in the customer service industry. He has published more than 200 articles, four books and a series of training DVDs. His college curriculum is taught at institutions of higher learning throughout the United States and Canada.

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