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Merry Christmas!

Merry Christmas!

My last video of 2017! You’re going to enjoy this.

It has been a fun year. I’m thankful for family and friends and the wonderful clients who invited me to serve their companies in 2017. My best wishes for much good health and future success.

Merry Christmas!

Our Top 3 Customer Service Training Resources

Training & Managing System

Customer Service Training & Managing System

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Training System

Customer Service Training System

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Contractor Value Bundle

Contractor Value Bundle

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Where Am I Going Next?

Call me at 610-853-9836 to schedule a site visit for employee training and consulting!

Steve Coscia

The road from professional musician to thirty-year customer service veteran to best-selling author and speaker is not a typical career path, but Steve Coscia may have started a new trend.

Coscia is one of the most widely published and quoted authorities in the customer service industry. He has published more than 200 articles, four books and a series of training DVDs. His college curriculum is taught at institutions of higher learning throughout the United States and Canada.

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