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HVAC Excellence Review

HVAC Excellence Review

My west coast travel culminated in exhibiting and speaking at HVAC Excellence in Las Vegas. During the trek, I drove through deserts, ascended mountain ranges, stopped in quaint little towns and visited dear friends.
Among the many conferences at which I speak, HVAC Excellence is the most special.  Why?  Because HVAC Excellence is more like a family reunion than a business conference.  The personal relationships attendees have established over the years run deep… real deep.

The below dashboard video was created prior to arriving at HVAC Excellence. This video captures the adventure and excitement of trekking across our great USA.

This year, my son Michael helped me with the exhibition booth. We had a blast! Hundreds of industry professionals inquired about our soft skills curriculum and Michael’s assistance was immeasurable. There’s no way I could have handled the booth all alone.

workforce development

Michael and I at our booth exhibition

New dates are in my calendar. In the coming months, I will be driving to Virginia, New England, Michigan, Ohio, Alabama and Texas. There are two Florida clients who will be finalizing their plans with me soon, so Florida should also be a destination. Click below to see my calendar. Book your training dates now. My schedule will fill fast.

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Call me at 610-853-9836 to schedule a site visit for employee training and consulting!

Steve Coscia

The road from professional musician to thirty-year customer service veteran to best-selling author and speaker is not a typical career path, but Steve Coscia may have started a new trend.

Coscia is one of the most widely published and quoted authorities in the customer service industry. He has published more than 200 articles, four books and a series of training DVDs. His college curriculum is taught at institutions of higher learning throughout the United States and Canada.

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