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Hot Attics & Summer Heat

Hot Attics & Summer Heat

The summer heat has a dramatic impact on technicians who work in extreme thermal environments. It’s vital to stay hydrated and eat sensibly to maintain good physical and mental health.

Staying healthy and hydrated is makes sense on hot summer days.  Watch the below video for more practical information.

HVAC Customer Service Handbook
HVAC Customer Service Handbook

If you’d like to see another informative video about handling customers who decline your recommendation, CLICK HERE.

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Steve Coscia

The road from professional musician to thirty-year customer service veteran to best-selling author and speaker is not a typical career path, but Steve Coscia may have started a new trend.

Coscia is one of the most widely published and quoted authorities in the customer service industry. He has published more than 200 articles, four books and a series of training DVDs. His college curriculum is taught at institutions of higher learning throughout the United States and Canada.

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