Customer Service Expert
College Soft Skills Class – Taught to Mechanical Trade Students
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The below video segments were filmed at Northern Virginia Community College during a special seminar. More than 150 colleges nationwide use our curriculum and instructional design materials.
Steve Coscia, President
Setbacks are the fuel that propel us forward toward life success.
Balance between employee behavior and company brand matters.
Maximizing a Halo Effect enables employees to be more likable.
Customer complaint about price means we haven’t explained value.