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Following Up Is Power

Following Up is Power

During the last three weeks, my routine follow up discipline resulted in MAJOR business and personal achievement.  It wasn’t always like this.  There were times when I made the excuse that I was too busy to follow up.  Dumb excuse.

Be relentless!

Be relentless!

Following up with friends and business associates shouldn’t be that difficult.  Nor should it require much time.  I continue to learn that it’s a matter of getting organized, being prepared and then making the effort.

Why is follow up such a profound behavior?

Probably because the folks with whom we follow up are just as busy as we are.  They’re so busy, in fact, that they might have forgotten about us.

Or, they might remember your voice mail or e-mail from last week and then hope that whatever you were calling or e-mailing about would fade into vapor.  After all, if it’s not important to you then why should it be important to them, right?

I found an online definition for follow up: “An action that serves to increase the effectiveness of a previous one, as a second or subsequent letter, phone call, or visit.”  I’d say it sums it up rather nicely.

The reality is that if a task is important – then stay on it.  Be relentless.

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Steve Coscia

Steve Coscia

The road from professional musician to thirty-year customer service veteran to best-selling author and speaker is not a typical career path, but Steve Coscia may have started a new trend.

Coscia is one of the most widely published and quoted authorities in the customer service industry. He has published more than 200 articles, four books and a series of training DVDs. His college curriculum is taught at institutions of higher learning throughout the United States and Canada.

This Post Has One Comment
  1. Great advice. I have sadly missed out on very promising opportunities by neglecting to follow -up in a timely manner.

    Thanks for the definition and reminder!

    Your cuz,


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