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Welcome to Coscia Communications online e-learning!

The online e-learning lessons are between 18-20 minutes each. This training meets HARDI requirements for Level 3 Counter Certification Program / Accredited by NORA Earn 2 CEUs.

Note: These lessons run on flash so they may not play on all devices and may require flash to be installed for your browser. Click Here To Install Flash Now

Choose a lesson below to get started.

  1. Customer Service Stress Relief
  2. Handling Difficult Customers
  3. Listening Skills
  4. Positive Attitude
  5. World Class Service
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