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Tenacity And Follow Up – Do They Matter?

Tenacity and Follow Up – Do They Matter?

Most folks don’t know that during the last few years, I have been working behind the scenes to earn the Certified Speaking Professional (CSP) designation.  As a fourteen year member of the National Speakers Association and past-president of the Philadelphia Chapter, earning the CSP is an accomplishment among public speakers.

Only a little more than 10% of speakers worldwide hold this credential and the good news is that the  National Speakers Association recently confirmed mine.

Think about your own past accomplishments.  What enabled you to hang in there till the end?

I bet our answers are similar. Tenacity. Being determined and persistent.

Historically, some of the world’s biggest successes occurred due to those who persisted in the midst of overwhelming odds.

People possess potential that transcend their own understanding.  It’s important to act.

Yes, it takes courage to step outside your comfort zone and stir the latent potential.  And yes, there is no guarantee of success.

One thing is certain; the journey toward worthy goals equip a person for future success.  It may not happen right away, but I have learned that persistence pays off.

People possess potential that transcend their own understanding.

Here’s something else you may not know.  The CSP designation would never have happened if I didn’t follow up to ask a few questions about my submission.

That’s right.  Disciplined follow up paid off big time.

Never give up.  And always follow up.

My journey is still in play.  Onward.

Steve Coscia

The road from professional musician to thirty-year customer service veteran to best-selling author and speaker is not a typical career path, but Steve Coscia may have started a new trend.

Coscia is one of the most widely published and quoted authorities in the customer service industry. He has published more than 200 articles, four books and a series of training DVDs. His college curriculum is taught at institutions of higher learning throughout the United States and Canada.

This Post Has 2 Comments
  1. Steve –

    Congratulations to you on earning your CSP. I am so happy for you and know you are well deserving of this certification! Would love to see or hear from you soon.

    Lynne Breil, CSP

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