The below promotional video is a synopsis about how I serve clients.  Companies that are already very good seek ways to get even better.  My clients are among the industry’s best in serving their customers.

Call me at 610-853-9836 or e-mail me at steve@coscia.com with questions.

WHY INVEST IN CUSTOMER SERVICE?

Successful companies believe that customer relationships trump customer transactions. Maximizing your company’s first impression creates memorable relationships built on mutual trust, enhanced rapport and customers for life.

• Coscia’s clients make more money through better customer retention, increased up-selling and heightened awareness to how stress can limit productivity and effectiveness.
• Coscia’s strategies cut through the clutter and focus on the key tactical behaviors which enable a company to become world class.
• Trade Associations such as ACCA, PHCC, SMACNA, AMCO and NPGA host Coscia’s speeches and seminars as a benefit to their members.