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Service Discipline

The first chapter of this innovative video will motivate and inspire service professionals to fulfill their role with renewed vigor and rapport.

Being a service leader requires courage to step outside of our comfort zone and handle difficult events.

In this video, you will learn how to boost your service leadership skills, maximize cooperation and improve professional relationships. You will also learn to identify and properly handle potential conflict and nip it in the bud before it escalates.

What you learn here, will boost your confidence and prepare you for ongoing success in business and in personal relationships.

From Destructive to Constructive

The second chapter of this innovative video will motivate and inspire service professionals to fulfill their role with renewed vigor and rapport.

Being a service leader requires courage to step outside of our comfort zone and handle difficult events.

In this video, you will learn how to boost your service leadership skills, maximize cooperation and improve professional relationships. You will also learn to identify and properly handle potential conflict and nip it in the bud before it escalates.

What you learn here, will boost your confidence and prepare you for ongoing success in business and in personal relationships.

Renewal and Reform

The third chapter of this innovative video will motivate and inspire service professionals to fulfill their role with renewed vigor and rapport.

Being a service leader requires courage to step outside of our comfort zone and handle difficult events.

In this video, you will learn how to boost your service leadership skills, maximize cooperation and improve professional relationships. You will also learn to identify and properly handle potential conflict and nip it in the bud before it escalates.

What you learn here, will boost your confidence and prepare you for ongoing success in business and in personal relationships.

Resolving Employee Conflict

The fourth chapter of this innovative video will motivate and inspire service professionals to fulfill their role with renewed vigor and rapport.

Being a service leader requires courage to step outside of our comfort zone and handle difficult events.

In this video, you will learn how to boost your service leadership skills, maximize cooperation and improve professional relationships. You will also learn to identify and properly handle potential conflict and nip it in the bud before it escalates.

What you learn here, will boost your confidence and prepare you for ongoing success in business and in personal relationships.

When You’re the Problem

The fifth chapter of this innovative video will motivate and inspire service professionals to fulfill their role with renewed vigor and rapport.

Being a service leader requires courage to step outside of our comfort zone and handle difficult events.

In this video, you will learn how to boost your service leadership skills, maximize cooperation and improve professional relationships. You will also learn to identify and properly handle potential conflict and nip it in the bud before it escalates.

What you learn here, will boost your confidence and prepare you for ongoing success in business and in personal relationships.

Perspective and Objectivity

The sixth chapter of this innovative video will motivate and inspire service professionals to fulfill their role with renewed vigor and rapport.

Being a service leader requires courage to step outside of our comfort zone and handle difficult events.

In this video, you will learn how to boost your service leadership skills, maximize cooperation and improve professional relationships. You will also learn to identify and properly handle potential conflict and nip it in the bud before it escalates.

What you learn here, will boost your confidence and prepare you for ongoing success in business and in personal relationships.

Thank your for watching Customer Service Leadership

Invite Steve Coscia to speak at your next association meeting or at your company’s education day.

Call him at 610-853-9836 or view his travel schedule.

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