skip to Main Content

Power & Influence

The first chapter of this video contains the most advanced influence and persuasion techniques for front-line service professionals.

The behaviors that enable a service professional to be more persuasive begin with self-confidence in your knowledge of company’s services, value deliverables, policies and procedures. It is this self-confidence that makes a person more comfortable in building a relationship.

Customers are more cooperative in the presence of a persuasive service professional who understands the value of relationships.

Phones & Opportunities

The second chapter of this video contains the most advanced influence and persuasion techniques for front-line service professionals.

The behaviors that enable a service professional to be more persuasive begin with self-confidence in your knowledge of company’s services, value deliverables, policies and procedures. It is this self-confidence that makes a person more comfortable in building a relationship.

Customers are more cooperative in the presence of a persuasive service professional who understands the value of relationships.

Discernment & Persuasion

The third chapter of this video contains the most advanced influence and persuasion techniques for front-line service professionals.

The behaviors that enable a service professional to be more persuasive begin with self-confidence in your knowledge of company’s services, value deliverables, policies and procedures. It is this self-confidence that makes a person more comfortable in building a relationship.

Customers are more cooperative in the presence of a persuasive service professional who understands the value of relationships.

Beliefs & Behavior

The fourth chapter of this video contains the most advanced influence and persuasion techniques for front-line service professionals.

The behaviors that enable a service professional to be more persuasive begin with self-confidence in your knowledge of company’s services, value deliverables, policies and procedures. It is this self-confidence that makes a person more comfortable in building a relationship.

Customers are more cooperative in the presence of a persuasive service professional who understands the value of relationships

Sales & Enablement

The fifth chapter of this video contains the most advanced influence and persuasion techniques for front-line service professionals.

The behaviors that enable a service professional to be more persuasive begin with self-confidence in your knowledge of company’s services, value deliverables, policies and procedures. It is this self-confidence that makes a person more comfortable in building a relationship.

Customers are more cooperative in the presence of a persuasive service professional who understands the value of relationships.

Thank your for watching Convert Phone Calls Into More Sales

Invite Steve Coscia to speak at your next association meeting or at your company’s education day.

Call him at 610-853-9836 or view his travel schedule.

You might also enjoy

Customer Service Stress Relief
Back To Top