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Trek – March & April

Trek – March & April

This new “Listening Skills in 60 Seconds” video is concise and comprehensive.

Applying these vital relationship skills will make you a better listener.

Looks like I-40 will be the primary travel route heading west to California in March and then east to North Carolina in April. May will bring me to New England (more on that trek soon).

Road travel will be robust in the coming months. In February and March, I will be driving out west again to Texas, California, Arizona and Nevada.

After HVAC Excellence in Las Vegas, I will head east to North Carolina. If your company is interested in a site visit, let’s talk.

Where is Steve Going Next!

Call me at 610-853-9836 to schedule a site visit for employee training and consulting!

Steve Coscia

The road from professional musician to thirty-year customer service veteran to best-selling author and speaker is not a typical career path, but Steve Coscia may have started a new trend.

Coscia is one of the most widely published and quoted authorities in the customer service industry. He has published more than 200 articles, four books and a series of training DVDs. His college curriculum is taught at institutions of higher learning throughout the United States and Canada.

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