Customer Service Training - New York, Baltimore, Washington D.C.
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  • WhoIs

    Steve Coscia is the most widely published and quoted authority in the customer service industry.  As the past-president of the National Speakers Association Philadelphia Chapter, Steve is a professional public speaker.  His stories are lively, his research is relevant and he mixes just the right balance of fun and hard-edge business discipline.  Audiences get ideas and techniques that they can implement immediately.